Rental Car Accident - What to Do?
Car accidents are stressful experiences, and the situation can become even more complicated when it happens in a rental vehicle. In such a situation, it is important to stay calm and know what steps to take to properly resolve the situation and minimize stress.
In this article, we will discuss what to do step by step if you are involved in an accident in a rental car to ensure safety, follow procedures, and properly handle all paperwork related to your rental vehicle.
In the event of a rental car collision, it is important to take the appropriate steps immediately. First of all, secure the scene and ensure the safety of all participants. The first step is to report the damage and obtain further instructions.
Collect all the necessary information, such as insurance details, photos of the damage, the scene of the accident and the contact details of witnesses, if any. Follow the procedures set out by the rental company and the insurer to quickly and efficiently complete all formalities in the event of a rental car collision.
Find out exactly what steps to take in the event of a road accident with a rental car based on our short guide from MobiCars. Although most of them mainly concern our car rental company, it will certainly make it easier for you to proceed in the event of damage to a vehicle from other places.
Take care of your safety and immediately after the accident, turn on your hazard warning lights, put on a reflective vest and secure the scene with a warning triangle. Your safety and the safety of other road users is the most important thing.
Check the condition of the injured and, if necessary, provide first aid to the injured. If someone has been injured, call an ambulance and the appropriate services. A quick reaction can save lives, so it is important to remain calm and act in accordance with the principles of first aid.
Collect information about the incident and write down the details of other participants in the incident, vehicle registration numbers, information about witnesses and take photos of the damage to the vehicles. Documentation of the incident is crucial for further steps, both in contacts with the rental company and the insurer.
Contact the car rental company and report the accident to them immediately, providing detailed information about the incident, i.e. place, time, description of the incident and the details of other participants. Immediate contact with the rental company will help you take the appropriate steps in the given situation and efficiently complete all formalities.
Check the terms of the rental agreement, the rental agreement should include information about the car's third party liability and comprehensive insurance. Make sure what the insurance limits are and what events are covered. This will help you understand what costs may be covered by the insurer.
At MobiCars, all vehicles have full third party liability, comprehensive, NNW and Aaasistance insurance, but your liability in the event of damage depends on the Protection Package purchased earlier.
Don't say anything that could be interpreted as an admission of guilt. Leave the assessment of the incident to the police and your insurer. Your words can have legal consequences, so it's important to be careful what you say.
Take photos of the damage to the vehicles, the scene of the accident, and other important elements. Also, collect the details of witnesses, if there are any. Documenting evidence can be crucial in pursuing an insurance claim.
The situation after an accident can be stressful, but it's important to stay calm and present your arguments objectively. Don't be intimidated or pressured into admitting guilt. Your assertiveness will help you to handle all the formalities effectively.
In the event of a collision with a car rented from MobiCars, you must immediately notify our rental company at +48 881 328 328 and call the Police to the scene. It is important to inform MobiCars about the incident as soon as possible and follow the instructions. Knowing your rights and obligations as a renter can help you avoid unnecessary stress and problems in the event of a collision or accident.
Obtain the perpetrator's insurance details from the Police (insurer name, policy number). Write down or take a photo of the make and registration number of the perpetrator's vehicle and the name of the police station from which the officers arrived. By following these instructions and the tips provided by the MobiCars staff, you will not be charged additional costs related to the accident.
Your financial responsibility and the possibility of obtaining a replacement car in the event of a collision depend on the Protection Package you have purchased. Contact a MobiCars employee for detailed information on this subject.
The rental company employee will help you call a tow truck that will tow away the damaged car. You will be informed about the possibility of obtaining a replacement car and the place and time of its collection by the MobiCars employee.
A rental car accident can be a stressful experience, but with MobiCars support, you can be sure that all formalities will be taken care of for you. We offer comprehensive service in the event of a collision, helping you quickly report the incident, manage insurance documentation and carry out necessary repairs.
Thanks to MobiCars' professional approach and clear procedures, you can focus on your safety and returning to normal, and all formalities related to the accident will be efficiently resolved by an experienced team. By choosing MobiCars, you can be sure that you will receive the necessary help and support if needed!
